Privacy & Cookie Policies

Privacy Policy
Cookie Policy

 

Privacy Policy

Last updated: June 21, 2022

This Privacy Policy describes the information collected through this website “Site” and how that information is used and shared. Electronic Theatre Controls, Inc. d/b/ RAYN Growing Systems, and its affiliates, (“RAYN,” “we,” “us,” or “our”) may collect or receive the types of information described below in connection with your access to and use of the Site, including your account registration on the Site and any information you may post to the site (together, “Collected Information”). If you are a California or Virginia resident, please see our CA Privacy Rights page: https://rayngrowingsystems.com/ca-privacy-rights/

Please read this Privacy Policy carefully to understand our policies and practices regarding Collected Information and how we use and share it. By accessing, using or submitting information via this Site, you agree on behalf of yourself and any company that you represent (together, “you” and “your”) to this Privacy Policy, and RAYN’s use and sharing of information as discussed below. If you do not agree with this Privacy Policy, please do not access or use this Site.

Changes to this Privacy Policy

We may amend or otherwise modify this Privacy Policy at any time. All modifications will take effect immediately upon posting of the updated Privacy Policy on the Site. By accessing or using the Site after modifications are posted, you agree to those modifications. Material changes will be conspicuously posted on the Site. You are encouraged to revisit this Privacy Policy from time to time in order to review any changes that have been made. The date on which this Privacy Policy was last updated will be noted.

1) General

RAYN respects the privacy of all visitors to the Site. Whether you provide us with your personally identifiable information is your decision. You do not have to tell us who you are or reveal anything further about yourself to visit this Site. We collect only the information necessary to maintain a satisfactory business relationship with you or your company.

Notwithstanding the above, we may collect and use other information that may be considered personally identifiable information in some jurisdictions (such as your IP address) in order to make our website accessible to you. Such information will automatically be transmitted by your computer. Without your explicit consent, we will not use such information for any other purpose than making the website accessible to you.

This Privacy Policy does not apply to information that we may collect through any medium other than the Site (e.g., collected offline), or to information collected by any person or entity other than us (such as a third-party website or a third-party application).

2) Information We Collect

Here is the information we collect and how we use it:

a) Personally Identifiable Information

In this Privacy Policy, “personally identifiable information” (PII) means any information relating to an identified or identifiable natural person, including but not limited to an individual’s name, postal address, e-mail address, and phone number. You can visit the Site without sharing PII, but you will be required to provide PII in order to use certain Site features.

i) Contacting RAYN through the Site.
You may contact us via the Site, or by calling or writing to us. If you choose to contact us, we will collect the following PII from you through third party processor HubSpot, Inc. (“HubSpot”), for the purpose(s) listed in the chart below. HubSpot’s contact information is at the end of this Privacy Policy.

Data Collected	Purpose for Collection	Legitimate Grounds for Collection
Name*	Respond to your inquiry	Performance of a contract – necessary for responding to your inquiry
Email*	Respond to your inquiry	Performance of a contract – necessary for responding to your inquiry

*Required to contact us

ii) Email updates from RAYN.
You may request email updates from RAYN via the Site. If you choose to get email updates, we will collect the following PII from you, for the purpose(s) listed in the chart below. Email updates will be sent via HubSpot.

Data Collected	Purpose for Collection	Legitimate Grounds for Collection
Name*	Send email updates	Performance of a contract – necessary for sending email updates
Email*	Send email updates	Performance of a contract – necessary for sending email updates

 

b) Other Information

When you access and interact with the Site, we will make temporary use of other information in addition to the PII mentioned above as technically necessary in order to make the Site accessible to you, including the IP address of the device you are using to access the Site. Such information will automatically be transmitted by your computer. Without your explicit consent, we will not use such information for any other purpose than making the website accessible to you. In addition, we will destroy such information after seven days.

We may also collect other information in addition to the PII mentioned above about those visits. For example, our servers may receive and record information about your computer, device, and browser, including potentially the IP address, browser type, and other software or hardware information. This information is never used to identify you personally and never combined with any personal data sent to us through our website. Such information includes the following:

i) Usage Details and IP Address.

As you navigate through this Site, details of your visits to this Site, including, but not limited to, traffic data, location data, logs, the resources that you access, and information about your computer and internet connection, including your truncated IP address, operating system and browser type may be automatically transmitted by your computer. We may use this information for system administration and access to the Site.

ii) Cookies.

“Cookies” are pieces of information that a website sends to your computer while you are viewing a website. To see our Cookie Policy, click here.

iii) Web beacons.

“Web beacons” are electronic images, tags or scripts that allow a website to access cookies and help track general usage patterns of visitors to a website. Web beacons can recognize certain types of information, such as cookies, time and date of a page view and a description of the page where the Web beacon is placed. We may use Web beacons to compile information regarding use of this Site.

3) Profiling:

We will not use your PII for decisions based solely on automated processing if the decision produces legal effects concerning you or significantly affects you, unless you gave your explicit consent for this processing.

4) Security:

We are committed to ensuring that your personal data is secure. In order to prevent unauthorized access or disclosure, we have put in place appropriate technical and organizational measures to safeguard and secure the personal data we process. Although we use reasonable security measures to help protect against the loss, misuse, and alteration of information under our control, we cannot ensure or guarantee that loss, misuse, or alteration of your personally identifiable information or other Collected Information will not occur. If, despite all our efforts, a data breach does occur, we shall do everything in our power to limit the damage. In case of a data breach which is likely to result in a high risk, and depending on the circumstances, we will inform you about remedial actions to prevent any further damage, when required under applicable law. We will also inform the relevant supervisory authority or authorities without undue delay, when required under applicable law.

5) Disclosure of PII:

We will only disclose PII to our affiliated companies, agents, and/or subcontractors for the purposes identified above, where necessary. In such cases, the agent or subcontractor will be obligated to use that PII in accordance with the terms of this Privacy Policy. We will not sell, distribute or lease your PII to third parties unless we have your permission or are required to do so by law. We may disclose your PII to the extent that it is required to do so by applicable law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise, or defend our legal rights.

We may be required to release personal data of EU individuals in response to lawful requests from public authorities including to meet national security and law enforcement requirements.

6) Aggregation and De-Personalization (Pseudonymisation):

We may take your PII, make it non-personally identifiable and combine it with other Collected Information about other individuals. Such aggregated information describes users as a group but does not reveal the identity of individual users. We may use and disclose to third parties such aggregate or de-personalized information in any manner and without notice or compensation to you.

7) Business Transfers:

We specifically and expressly reserve the right to disclose, lease, sell, assign and transfer Collected Information (including your PII) to the successor or acquiring entity in the event of or in connection with a Business Transfer. A “Business Transfer” means a sale, acquisition, merger, consolidation, reorganization, bankruptcy or other corporate change of control involving us, regardless of whether the Business Transfer relates to a part or a whole of our business. Where we are required to do so by law, we will notify you before we disclose your PII in the context of a Business Transfer and give you a reasonable time period to object to such transfer. That successor or acquiring entity will be bound by this Privacy Policy as it applies to that information. Nothing in this Privacy Policy is intended to interfere with our ability to transfer all or part of our business, equity, and/or assets (including this Site) to an affiliate or independent third party at any time, for any purpose, without any limitation, without notice, any without any compensation to you, whatsoever.

8) Third Party Transfers:

Under certain circumstances, we may remain liable for the acts of our third-party agents or service providers who perform services on our behalf for their handling of EU Personal Data that we transfer to them.

9) Retention of PII:

We will retain your PII until you instruct us to delete it. We will delete your PII within 30 days of receiving your request. Please contact the relevant third party for information regarding data retention collected through that third party.

10) Information You Disclose to Third Parties:

You may be presented with an opportunity to receive information and/or marketing offers from third parties as a result of your access to or use of this Site. This Privacy Policy does not apply to such information. All information you disclose to such third parties will be subject to the privacy policies and practices of such third parties, as applicable. We will not have access to any information you choose to disclose to such third parties. We are not responsible for the privacy policies or practices of any third party. You should review the privacy policies and practices of each third party prior to disclosing information to them.

11) Access by Children:

The Site is not directed at children under 16 years of age. You must be at least 16 years of age to register with or use this Site. We do not knowingly collect or use information from children under 16 through the Site. If you are under 16 years of age, do not send any information about yourself to us or otherwise enter any information about yourself on this Site, including your name, address, telephone number or e-mail address. If you believe that we might have any information from or about a child under 16 years of age, please contact us at privacy@etcconnect.com.

12) Site Access From Outside the United States:

This Site is operated in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States please be aware that Collected Information will be transferred to, stored, and processed in the United States.

13) Right to Access Correct, Delete, Withdraw Consent, Restrict, and Object to, Processing Your PII:

You have the right to email privacy@etcconnect.com to access details of any PII which we hold about you, and to restrict or object to our processing of your PII.

Where you have given us consent to process your PII, you may withdraw this consent at any time by sending us an email stating your request to privacy@etcconnect.com.

If you have questions or concerns about our privacy practices or this Privacy Policy or wish to make a request regarding your PII, please contact us at any of the following:

If you have questions or concerns about this Site in general, please contact us at privacy@etcconnect.com.

Third Party Contact Information:

HubSpot, Inc.
25 First Street, 2nd Floor
Cambridge, MA 02141
preferences.hubspot.com/privacy

CIVIC

12 South Charlotte Street,

Edinburgh, EH2 4AX

Cookie Policy

Last updated: 06/29/2023

This Cookie Policy explains what cookies are and how we (Electronic Theatre Controls, Inc. dba RAYN Growing Systems) use them. Please read this Cookie Policy carefully to understand our policies and practices regarding the information we collect using cookies and how we use and share that information. We strive to keep this policy up to date, but we cannot guarantee its accuracy at all times. In addition, we may update this Cookie Policy from time to time.

What are cookies?
“Cookies” are pieces of information that a website sends to your computer while you are viewing that website. We may set and access the cookies listed below on your computer to track and store preferential information about you. Please note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you do not wish us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of this Site may then be inaccessible or may not function properly. If you are located in the European Union, you can use our cookie control tool to turn off certain cookies. Please see below for directions on how to use our cookie control tool.

Types of cookies

1. Essential cookies are required in order to make our site run. These cookies run automatically when you visit our site and cannot be turned off. Without these cookies, our site would not work as it should. Below is a list of the essential cookies used on our site:
   

   Cookie	Purpose
   CookieControl	Used to store the user’s preferences regarding cookie choices

    

2. Non – essential Cookies: Non – essential cookies are cookies we have added to the site in order to enhance your experience on the site. You can choose to allow or disallow these cookies to run on the site, as explained below. Please note, if you block non – essential cookies, your experience on the site may be affected. Below is a list of the non – essential cookies used on our site:
   

   Cookie	Purpose	Category
   _ga*	Cookies starting with “_ga” are installed by Google Analytics. These cookies are used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assigns a randomly generated number to identify unique visitors.	Analytics
   _gat*	Cookies starting with “_gat” are installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites.	Analytics
   _gid	This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.	Analytics
   fr	A Facebook cookie containing a unique browser and user ID, used for targeted advertising.	Marketing
   _fbp	This cookie is set by Facebook to contain this click ID to be used to track back Facebook Pixel events to the Facebook click.	Marketing

    

3. Third-Party Cookies: Third-Party cookies are served by third-parties. We do not control these Third-Party cookies. If you have any questions about these Third-Party cookies, you should contact the Third-Party directly. Below is a list of the Third-Party cookies used on each of our sites:
   

   Cookie	Purpose
   vuid	Collects tracking information by setting a unique ID to embed videos to the website. For additional information, please visit: https://vimeo.com/cookie_policy
   __cf_bm	Collects tracking information by setting a unique ID to embed videos to the website. For additional information, please visit: https://vimeo.com/cookie_policy

    

Controlling Cookies

1. Essential Cookies are required for the site to function and cannot be turned off.
2. Non – essential Cookies:
   • If you are visiting the site from within the European Union, non-essential cookies can be turned on or off by clicking on the “C” icon in the lower right hand corner of the site and changing the toggle to on or off. Non – essential cookies will not run until and unless you consent to the non – essential cookies. Your consent or non-consent will be stored for one year. After this time, or if we add a new cookie in the meantime, you will again be asked for your consent before any non – essential cookie will run. You can change your consent at any time by clicking on the “C” icon and changing the toggle to on or off.
   • If you are visiting the site from outside of the European Union, non – essential cookies will run automatically. You may be able to turn these cookies off through your browser.
   • For all visitors to any of the sites listed in the charts above, your cookie preferences for one site will be carried through to all sites.

Contact Information

If you have questions or concerns about this Cookie Policy, please contact us at any of the following: